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Q&A
1.Q: Is this original?
A: All our products are original.
2.Q: What is the product version?
A:All our products are international version with English menu.
3.Q:Do you have any warranty?
A:We offer you ONE year warranty for each product.
4.Q:What about Declaration?
A: We declare by a lower value,If you want to know about the declare price of specific product, please contact with us. You can choose sending from overseas warehouse to avoid paying customs duties.We will try our best to declare as low as possible.
5.Q: When you will send?
A: Normally we will send in 3 days (Except the holidays and weekends)
If you have any question,please feel free to contact us.
Thank you for coming YI Official Store!
Shipping Company | Shipping Cost | Estimated Delivery Time |
---|---|---|
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3 - 7 days | |
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3 - 7 days | |
![]() |
5 - 14 days | |
Post Air Mail | Free Shipping | 15 - 45 days |
Return Policy | If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller. N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion. |
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Seller Service | On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe). |
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