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For my dear buyer
1.We are a lighting manufacturing company.We have a advantage in price!
2.we guarantee the quality of any goods firmly before shipping out.
3.About the packaging.We will make sure the packaging well before shipping out,If the lamp is damaged during transit,We will bear all the loss.
4.About the time to prepare the lamp,We usually need 3 to 5 working days to prepare the lamp for make sure the quality of the lamp.
5.About the transport,We use Air freight,Shipping time about 4 to 8 days,If there is any delay in transport,We inform you immediately.
6.We will provide the best after-sales service,If you have any questions,Please give me a message.We will help you to solve all problems.
7.Because of time difference,I may be unable to reply to your message immediately,But do not worry,I will reply you as soon as possible~
when you buy products pls see the detail first:
Gross weight and the package size are for reference only, subject to the actual shipment, to ensure the safe transportation.
Notice before your payment
1)Your payment need to be confirmed by Aliexpress center in 24hours normally.then we will be informed to prepare the package if your payment is confirmed successfully.
1) WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2) We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address
3) SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
4) If you have not received your shipment within 30 days from payment, please contact us!
About guarantee and return:
1) 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2) You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
3) All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
4) We will refund OUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
5) We will bear all the shipping cost if the product(s) is (are) not as advertised.
About feedback and contact:
1) Buyer’s early confirmation will be highly appreciated after receiving the items.
2) Since your feedback is very important to our business’s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It’ll just take you 1 minute,but this 1 minute has the extremely vital significance to us.
3) Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problems.Thank you for your understanding!
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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online shopping, buying directly from manufacturers?
- Go to Alibaba.com and enter the wanted item into search field.
- Having made your choice, click "Contact supplier" button on the right
- On the next page enter your request and click "Send" button.
- Upon clicking you will be asked to get registered. Do it and wait for the reply.